Rehabilitation Policies

Please potty your pet before all rehab exercises. Some of the exercises will be strenuous and stimulate the need to go to the bathroom.  Please ensure they have had a BM prior to their treadmill session.

If your pet defecates in the treadmill, we have to stop the session and completely sanitize the treadmill. First offense is $10. All occurrences after that will be $45 as it is a very time-consuming process.

If your pet has had diarrhea or been diagnosed with a UTI in the past 24 hours please let the team know before their session as this may affect their ability to participate in rehab that day.

If your pet has any wounds or skin issues, please bring it to the team’s attention before your pet’s session.

Please keep in mind that appointments cancelled with less than 24 hours of notice may not be eligible for reschedule.

If you are more than 10 minutes late your appointment will be forfeited and may not be eligible for reschedule.

The work they do today will determine where they will be tomorrow.

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Rehab is not for the weak, but for the determined!

Our goal is to support your pet on their healing process while supporting you in keeping everyone motivated. Dr. Johnston and our rehab team will develop a comprehensive plan for your pet’s condition(s). They will monitor your pet’s progress at every interaction and make any necessary changes based on their specific needs.

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Reviews of the HVAH Rehab Center

Our dog was always so excited to see her friends at rehab and experience such a helpful process! We were extremely pleased with everyone involved, as well as Weaver’s progress and recovery. Thank you, team!

— The Middleton Family

I always loved how they treated my girl, Vanna. She was always in good hands.

— Marc Eaton

I personally wouldn’t change anything! Most important to me is my pets care and I couldn’t ask for better. The Hunt Valley Animal Hospital and Rehab Team are so genuinely caring, knowledgeable, capable, and professional. They are truly the best, I’ve had multiple doggenerations as patients of Hunt Valley Animal Hospital for 20 years or so and I could not be happier!

Heather was so wonderful with our dog; his rehab visits were like visits with family. Every time we return to HVAH, he looks for her and wants to go to the rehab area for a visit with the staff. 

Luna is in great health, although she is a little chunky (that's my fault). I would do the rehab service again if she had surgery on her leg again, no question.

— The Arbogast Family

Heather made my dog Pumpkin so comfortable, despite her fear of water. I know her time in hydrotherapy helped her TPLO surgery recovery immensely. Thank you, Heather, and HVAH team!

— Stephanie Pieper

You guys gave Kiley additional quality time and dignity during the latter year of his life. We'll be forever grateful. Kiley's Swim Team. 

— Barry Greenberg